Last Updated: January 2025
Your privacy is our highest priority at crakk. This policy details what information we collect, how we use it, and the steps we take to protect the personal information of users in Bangladesh. By using the platform, you are considered to have agreed to this privacy policy. If you have any questions, please contact us directly.
When you register on the crakk platform, we collect necessary identifying information including your name, email address, mobile number, and date of birth. National ID or passport details may also be requested for identity verification purposes. For financial transactions, payment method information such as mobile banking numbers is collected and stored. Additionally, your device type, browser information, IP address, and activity logs on the platform are recorded automatically. This information is used to improve service quality, ensure security, and provide a personalized experience. We never collect unnecessary information without your consent.
Collected information is primarily used to manage your account, process transactions, and provide customer support. Your information may be analyzed to ensure platform security and detect fraudulent activity. By analyzing your preferences and usage patterns, we strive to offer more relevant and improved services. Information may also be used to meet regulatory requirements and comply with legal obligations. If you have consented to promotional communications, your contact details will be used to inform you about new offers or updates. You may opt out of promotional communications at any time.
Crakk never sells your personal information or transfers it to third parties for advertising purposes. However, limited information may be shared with trusted partners for payment processing, identity verification, and technical service delivery. These partners operate under strict confidentiality agreements and may only use the information for specified purposes. Information may be disclosed in compliance with applicable law in response to legal orders or requests from regulatory authorities. In such situations, we always share only the minimum necessary information and take the utmost care to protect your privacy.
Crakk uses industry-standard encryption technology and secure servers to keep your information safe. Multi-layer security measures are in place to prevent unauthorized access to accounts. Our systems undergo regular security audits and any vulnerabilities are resolved promptly. Access to data is restricted to authorized personnel only, and every access is logged. However, no transmission of information over the internet is entirely risk-free, so you are advised to keep your password and login credentials secure. If you notice any suspicious activity, please notify us immediately.
You may request to view, correct, or delete your stored information at any time. Upon account closure, information not subject to legal obligations will be deleted within the designated timeframe. If you do not wish to receive promotional emails or messages, you can opt out at any time through your settings or by notifying us directly. You have the option to manage cookies through your browser settings, though disabling certain cookies may limit platform functionality. Our support team is always ready to handle any requests or complaints regarding your information, and we aim to respond within 72 hours.
Crakk reserves the right to update this privacy policy as needed, and a notice will be posted on the platform for significant changes. Continued use of the platform after any changes will be considered your acceptance of the updated policy. We therefore recommend visiting this page regularly to stay informed of the latest updates. For any questions or concerns regarding the privacy policy, contact us directly at: [email protected]. Our FAQ You'll also find answers to many common questions on the page.
Your information is completely secure at crakk. Enjoy Bangladesh's best mobile-first sports betting and casino-style entertainment experience with total peace of mind. If you have any questions, please contact our FAQ Browse the page or log in directly to contact support.